Legal
Terms of Service
Last updated August 27, 2026
The firm
These terms govern use of masonandjones.co and professional consulting services offered by Mason and Jones, LLC, a Texas limited liability company, at 2500 Forest Creek Drive, Round Rock, Texas 78665. Contact: jones.james.craig@gmail.com, (214) 876-3896.
Services
Mason & Jones provides professional consulting services, including AI opportunity diagnostics, applied model development, and operating-model installation. A description on this website is not a proposal. Work begins only when both parties have signed an engagement letter (or equivalent written agreement) that states scope, fees, and timing.
Fees and payment
Fees are as specified in the engagement letter. Invoices are due as stated there. We may accept payment by ACH, wire, or card (including through Stripe or Bluevine). You authorize us to charge the payment method provided for undisputed amounts. Late amounts may accrue interest at the rate stated in the engagement letter, or 1.5% per month, whichever is lower and permitted by law.
Refunds
Consulting is a professional service, not a consumer good. Unless the engagement letter says otherwise: (a) deposits become non-refundable once work has commenced; (b) prepaid fees for work not yet started may be refunded, less any non-recoverable costs, if the engagement is cancelled in writing; (c) completed work is not refundable. Chargebacks for authorized, completed work are a breach of these terms.
No guarantee of results
Advice, models, and operating changes are given in good faith based on information you provide. Business outcomes depend on factors outside our control. Nothing on this site is a promise of specific financial results, and nothing here is legal, tax, or investment advice.
Confidentiality and IP
Each party will keep the other’s non-public information confidential, subject to the engagement letter. You keep your data, systems, and pre-existing intellectual property. Mason & Jones keeps its methods, templates, and tools. Work product created for you under a paid engagement is assigned as the engagement letter provides.
Site use
You may not misuse the site, attempt to break it, scrape it at a volume that degrades service, or present its content as your own. Content is provided “as is.”
Limitation of liability
To the fullest extent permitted by law, Mason and Jones, LLC and its principal are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits. Total liability arising from an engagement will not exceed the fees paid to us for that engagement in the twelve months before the claim. Some jurisdictions do not allow certain limits; in that case the limit applies to the maximum extent allowed.
Governing law
These terms and any engagement are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Exclusive venue is the state or federal courts sitting in Williamson County, Texas, unless the engagement letter names another forum.
Changes
We may update these terms. The date above will change when we do. For a signed engagement, the engagement letter controls if it conflicts with this page.