Approach

Three moves. No theater.

Most AI programs fail in the gap between the model and the work. Mason & Jones is hired to close that gap. Professional consulting services, scoped in an engagement letter, billed as agreed.

AI opportunity diagnostic

Typically 2–4 weeks

A short, paid look at the operation. I sit with the work, the data, and the people who run it. You get a clear view of where a model would move cost, time, or quality — and where it would be theater.

  • Constraint map tied to P&L or cycle time
  • Go / no-go on each candidate use case
  • A scoped build, if the numbers hold

Applied model development

Scoped after the diagnostic

I help design and stand up the model that actually runs against your process. The point is not a novel architecture. The point is a system operators will use without a babysitter.

  • Working model against live or near-live data
  • The workflow, handoffs, and exception path
  • A definition of done the team can run

Operating-model installation

Alongside or after the build

McKinsey trained me to change how work is owned. The Army trained me to make it happen with real people under real constraints. This is the install: KPIs, cadence, and who is accountable when the model is wrong.

  • Cadence, owners, and decision rights
  • KPI set that matches the bottleneck
  • A handover that does not need a consultant on retainer

Who this is for

  • Owners and operators of small and mid-size businesses who are tired of AI tours.
  • Service, professional, and local companies with a real operation to improve — not a factory floor and not a slide deck.
  • Leadership that will change the work, not just buy software.

Who this is not for

  • Founders looking for a co-founder, a pitch deck, or a model of a model.
  • Industrial plants, warehouses, or Fortune-500 transformation programs.
  • Teams that want a 40-page strategy with no build attached.
  • Open-ended staff augmentation. Engagements are scoped, then done.

If that sounds like the problem you have, say so.

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